
Amazon, which is relatively new to delivery compared to other major players, seems to need time to learn and address challenges that have emerged as it has grown quickly, according to one DSP owner.
#Amazon paid holidays drivers
Drivers said the job worsened when the pandemic hit a year ago. Pay starts at $15 an hour, compared to other delivery companies like UPS, where it starts at $21 an hour, according to the company.Īmazon’s routing and navigation is inefficient and frustrating, drivers said, and they describe being sent on round-about routes, and directed to drive through fences, fields, or on impassable roads. Turnover is high, Sauls and other drivers say. He said there’s no point in learning the name of new colleagues at his Georgia delivery station. Sauls’s frustrations are typical of the 15 current and former Amazon DSP drivers whom CNN Business interviewed. But like many drivers he hasn’t wavered in calling out how bad he says working conditions are for drivers who deliver Amazon packages.Īmazon feels like an “all-encompassing Goliath,” and a “Death Star,” he said. Sauls said some wind left his sails after watching Amazon warehouse workers vote not to unionize in April in Bessemer, Alabama. Amazon has acknowledged that drivers have trouble finding bathrooms. Amazon drivers, like many delivery drivers, sometimes urinate in bottles in their trucks, as bathrooms aren’t always accessible. Sauls said every couple months he gets in a van that reeks of urine. Fallon/AFP/Getty ImagesĪmazon plans to raise wages for 500,000 workers The announcement came as Amazon reported a blowout holiday quarter with profits more than doubling to $7.2 billion and revenue jumping 44 percent to $125.6 billion. Jeff Bezos said February 1, 2021, he would give up his role as chief executive of Amazon later this year as the tech and e-commerce giant reported a surge in profit and revenue in the holiday quarter.
#Amazon paid holidays driver
delivery driver scans bags of groceries while loading a vehicle outside of a distribution facility on Februin Redondo Beach, California. The DSP program has expanded to 10 countries, creating 158,000 jobs at 2,500 DSPs, according to Amazon.Īn Inc. These businesses, called “delivery service partners,” or DSPs for short, have 20-40 Amazon vans and up to 100 employees, according to Amazon. Seven months into the pandemic, CEO Jeff Bezos’s net worth surpassed $200 billion.Īmazon relied on technically independent businesses, who often rent vans owned by Amazon and are paid by the company for the routes they complete.

Amazon purchases ballooned in 2020 – it delivered 2.3 billion more of its own packages in 2020 compared to 2019, according to data from MWPVL International, a logistics business. The Covid-19 pandemic and the accompanying lockdowns left many Americans fearful or unable to shop at physical stores.


Some workers who helped Amazon take advantage of the business opportunity the pandemic brought say they aren’t pleased.
